Senior Technical Officer QA/QI

Job Title
Senior Technical Officer QA/QI
Level of Effort
Full Time (8.00am to 5.00pm Mondays – Friday) 100%
Job Location
Cross River
Number of Persons Required
One (1)
This position reports to the Associate Director – Strategic Information
Job Summary
 As a member of the State team, will support program monitoring and evaluation
(M&E), and quality assurance (QA) systems.
 Will share program output data with the state team and the State Government
through the State Director and monitor the progress of the program towards
achieving targets in the State.
Task and Responsibilities
 Coordinate setting-up and maintenance of electronic medical records systems
and other digital solutions at new and existing sites within ECEWS Supported
 Will work with the Associate Director– SI and other program officers to identify,
develop and implement relevant evaluation projects for the program
 Identify gaps in monitoring and evaluation capacity at the sites and recommend
appropriate training needs, develop and implement training of relevant QI staff
at both the state office and Programme sites
 Ensure comprehensive data analysis to identify areas for improvement across
thematic areas, health facility systems and program units.
 Provide technical support to program sites in developing and implementing
clinical quality improvement activities and commencing projects in poor
performing program areas
 Supervise the state Clinical Quality Assurance Officers and serving as subject
matter expertise regarding process improvement initiatives across ART/ TB,
PMTCT, care and support, prevention & community services will provide
quality assurance/ improvement focused technical assistance.
 Will actively support Data Quality Assurance (DQA) and other performance
measurement exercises in the states
 Review and update the Programme quality improvement protocol as indicated
and ensure documentation and dissemination of the quality improvement and
best practices at both state office and Programme sites
 Participating in the dissemination of results to the facility management and
quality teams and facilitating the facility-wide adoption of CQI practices across
key service delivery interventions
 Strongly support M&E capacity development activities, support project M&E
activities and reporting of performance and results including M&E capacity
development for facilities staff, supporting them to develop robust M&E systems
to track indicators, analyze data, and report results to ECEWS/USAID.
 Develop metrics and other relevant reports on QA/QI management for all issues,
plan and conduct periodic program quality compliance audit at service delivery
points to identify non-compliance in adherence to SOPs and guidelines; provide
capacity building to health facility teams on QA and QI methodologies.
 Provide onsite technical assistance to the facility QI teams and collate all QI
activities and work collaboratively with the multidisciplinary teams to address
program gap
 Support and monitor the implementation of the QI coaching strategy
 Comply with other responsibilities as designated by supervisors.
Job Requirements
 MB.BS / MD / Ph.D, B. Pharm, or similar Degree with 6 to 8 years relevant
experience with at least 4 years progressive experience working in Monitoring
and Evaluation in large HIV / AIDS programs at national or international level.
 Bachelor’s Degree in Nursing or public health with 7-9 years’ work experience
or Master’s degree in related field with 5-7 years’ with related work experience
 A good understanding of PEPFAR/USAID Surge program and national HIV
epidemic control implementation strategies
 At least 3 years of clinical current hands-on experience of providing integrated
HIV/AIDS services to diverse patients in a large program-linked facility or very
busy clinical practice.
 Computer literate and competent in the use of ICT resources
 Familiarity with CDC/USAID and PEPFAR programs is required.
 High data management, analysis and reporting skills
 Completed training in Quality Improvement models and participated in quality
improvement projects for clinical interventions.
 Report writing and oral/written communication skills.
 Computer literacy/skills in usage of personal productivity tools (Microsoft Word,
PowerPoint, Internet browsing, emailing, etc.)
 Ability to meet deadlines, be self-motivated and function optimally with minimal
 Demonstrated creativity and innovativeness in adapting to challenging work
 Constructive and productive team player with good communication skills.
 Ready to travel frequently to undertake field visits, accompany field teams and
possess the ability to communicate well in diverse cultural settings.
Typical Physical Demands:
 Typical office environment
 Ability to sit and stand for extended periods of time
Technology to be used:
 Computer, Microsoft Office 365 (i.e. Word, Excel, PowerPoint, e-mail), database
(DHIS, LAMIS), office telephone, cell phone and printer/copier.
Travel Requirements:

Job Category: Operations
Job Type: Full Time
Job Location: Akwa Ibom Nigeria
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